This company has serious issues with customer treatment; be cautious when renting. We rented for 9 days and bought full insurance, but due to improper parking, the front of the car was damaged. They deducted 2000 SGD from us, plus over 500 SGD for the rental fee which wasn't refunded. Eventually, they refused to provide a new car and wanted to kick us out. This made our entire trip in New Zealand very unpleasant, and the cost of renting another car was significantly higher.

The service at the pickup point was extremely poor, they gave us a hard time and didn't allow us to inspect the car.

Satisfied

Car was a 2014 model Ford Focus which had seen better days. However it was reliable and economical.

Easy process however Easyrentcars.com did not point out that additional insurance was with them instead of the actual company.

Perfect car for travelling around NZ. Great experience all round would definitely use again.