I have rented cars multiple times and have always been very satisfied.

At first, they didn't give me the specified car model. It was actually parked nearby, but the keys hadn't arrived, and they didn't make any effort to help me find it.

The environment wasn't very clean with some trash around. They required me to buy a full tank of fuel and suggested returning the car empty, claiming that gas prices in Los Angeles were much higher than in San Francisco. This arrangement seemed a bit deceitful. The price for a full tank was locked at $3.xx per gallon, which was higher than the average gas price in San Francisco, which is usually around $2.77 per gallon. Additionally, it’s hard to return a car completely empty; I still had nearly half a tank. Many gas stations in Los Angeles also have prices around $2.77 per gallon. So, returning the car with an empty tank is a rip-off. The rental company should have offered an option to return the car with a full tank, but the staff didn't give any choice and just completed the paperwork. Being new to the place, I had no option but to accept it.

Standard service.

非常に良かったので再度注文します！！

もう少し安くしてほしいです！