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Live chat Email us Service Code: 4506782263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4506782263
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Reviewed: Wed, Aug 6, 2014
About Hertz: 4.0 /10
There are actually very few Viano models available from HERTZ. When we went to pick up the car, they didn't have any left. They said our luggage was too much and that vehicles of the same grade wouldn't suffice, suggesting we upgrade to a VITO116, and charged us an additional 400 yuan for the upgrade. In fact, we didn't see any other vehicles of the same grade as VIANO in the parking lot. The staff member (an old lady) didn't upgrade us for free but rather persuaded us to pay for the upgrade, which felt a bit dishonest.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz MUNICH AIRPORT

Curitis Steele

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Reviewed: Wed, Jan 1, 2020
“Across Western Germany by Car: Disappointed with Local Attitudes”
About Hertz: 2.0 /10
This is outright fraud. At Munich Airport, they said there’s no extra insurance, only a pre-authorization—it’s just a blatant scam. Do we have to record everything everywhere we go? Germany is full of discrimination!
About QEEQ: 10.0 /10

Jared Swift

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Reviewed: Tue, Jun 26, 2018
About Hertz: 4.0 /10
I wasn't very satisfied. I booked a V40, but they told me it wasn't available and replaced it with a Ford Mondeo. They also charged me for the GPS which cost 1000, while the car rental was just 1500. How can I not complain about this?!

Anna Jim

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Reviewed: Fri, Aug 15, 2014
About Hertz: 10.0 /10
Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.
About QEEQ: 10.0 /10

Rupert Hansom

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Reviewed: Mon, Nov 10, 2014
About Hertz: 10.0 /10
The trip was full of unexpected events! To summarize, we had a minor accident during the journey. We called Hertz's international emergency assistance, and the German customer service patiently handled all my silly questions and helped us find a nearby replacement vehicle. Thanks to them, our trip was saved. 5 stars!
About QEEQ: 10.0 /10

Hulda Hutt

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Reviewed: Mon, May 4, 2015
About Hertz: 8.0 /10
Overall, I'm satisfied with the service. After purchasing the super cover, I didn't even need an inspection when returning the car, which was very convenient. I rented a Mercedes C-Class but ended up with a V60. However, the car was very new, with only 1500km, and in great condition.
About QEEQ: 10.0 /10

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