Promoted insurance

It was okay, but the route out wasn't clear, and the signs were not obvious.

The staff was patient, although I still got inadvertently charged for some reimbursements. Overall, the attitude was good. It was my first time renting a car, so I was a bit nervous.

Charged arbitrarily for many fees.

Renting a car in the US is really convenient. Upon landing, a shuttle bus takes you to the car rental lot. You present your driver's license, international driving permit, and passport, authorize a pre-payment, and they tell you the parking spot. When you find the spot, the car keys are already there waiting for you. Just drive away. Returning the car is even easier. Drive to their parking lot, and an employee uses a device to inspect the car, then provides an invoice. In less than a minute, you're done. We even changed the return location twice during the trip, and they agreed without any hassle. Highly recommended.