I paid in full online, but the store staff informed me that in the LA area, it's mandatory to buy personal insurance or you can't pick up the car. I rented the car for about a month, which cost roughly 700 USD, but they mandated purchasing insurance for over 500 USD. Has anyone else encountered this requirement?
Alamo is one of the larger car rental companies in the United States. Once you exit the airport and follow the signs, you will see the queue for the car rental company's shuttle bus, and the wait time is not long. The efficiency at Alamo's store for picking up and exchanging cars is quite high, the procedures are simple and standardized, which is something domestic car rental companies could learn from.
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