The credit card was charged over 110,000 TWD for the rental, but it should have been just over 60,000 TWD. The extra charge was not communicated nor refunded.

The car rental process was simple, everything was well-organized, and the staff was very helpful.

Satisfactory

The store is not far from the airport. The shuttle bus is very convenient, and the self-service car pickup is very easy to use, saving time waiting in line without having to endure various promotions.

After paying the full cost on the QEEQ website, I was informed at the Alamo branch at Los Angeles Airport that I was required to purchase additional third-party liability insurance. This caused a bit of a delay in picking up the car, as this requirement was not previously disclosed on the QEEQ website.