The online address is incorrect, making it inconvenient to return the car. Since the pickup was at the airport with a shuttle service, the address wasn't verified. However, the staff were very patient and had a good attitude.

The small rental company couldn't provide the reserved car model, had terrible customer service, and getting a refund was a nightmare. If it weren't for my wife being an Australian Chinese who could argue with them, there was no way Zuzuche's customer service could solve the problem. Zuzuche's customer service's English is also terrible.

The location is inconvenient and hard to find.

The car has been driven around 30,000 kilometers, but it still looks very new. The service was good and I am relatively satisfied. After returning the car, I was charged 21.45 yuan, but I don't know why. The rental company didn't explain this, which is not very good.

Exceptional service will definitely use again

Easy app to use - highly recommend