GLOBAL rent a car Munich - Airport - Franz Josef Strauss Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Burton Dewar

Germany

Reviewed: Mon, Apr 20, 2015

About GLOBAL rent a car: 6.0 /10

1. Booked an automatic Golf on Zuzuche, total price was around 5600. At pick-up, they said only BMWs were available with automatic transmission, costing over 10000. 2. Rented car for a month but it had no spare tire and they didn't inform us. Resulted in a blowout en route to Rome costing much more. Towing fee was 150 euros, plus 480 euros for two new tires, which is unacceptable. 3. The actual rental company was small, and after the blowout incident, we called but no one answered and there was no roadside assistance. 4. The rented car had many small dents. During return, the inspector falsely claimed that pre-existing dents were caused by us. At pick-up, they acknowledged these were pre-existing but did not recognize it during return inspection. This left a bad impression.

1 days rental

Relevant Reviews on GLOBAL rent a car Munich - Airport - Franz Josef Strauss

Ansel Blume

Germany

1 days rental

Reviewed: Tue, Jun 24, 2014

About GLOBAL rent a car: 8.0 /10

There's no counter at the airport. I met the staff in the parking lot; they were very responsible.

About QEEQ: 10.0 /10

Sarah Whyet

Germany

1 days rental

Reviewed: Tue, Aug 5, 2014

About GLOBAL rent a car: 6.0 /10

Overall, I am satisfied with the vehicle. Although I booked a Ford model, I received a Volkswagen POLO 1.4 instead. The car was nearly new (less than 30,000 km) and performed well for city driving and occasional uncomplicated mountain roads for two people. However, the staff at the pickup point were not very patient or friendly. Make sure to thoroughly check the car for any scratches and get them acknowledged on the pickup form. This time I noticed some scratches and had the staff sign to confirm. Additionally, there were very few staff members when returning the car, so I had to find someone myself, which could be improved. If vehicle options and prices are similar, I might reconsider choosing this company in the future.

About QEEQ: 10.0 /10

Carter Parker

Germany

1 days rental

Reviewed: Sat, Oct 18, 2014

About GLOBAL rent a car: 8.0 /10

I arrived in Munich at 5:30 AM and followed the signs to the car rental company. However, I learned they don't open until 6 AM. After they opened, I was ready to pick up the car, but the staff apologized and said they couldn't find the keys at the moment, so I had to wait. I had reserved an automatic car, but the rental staff asked if I could drive a manual and upgraded me to a BMW 116i. Since I had a meeting at 9 AM, I opted for the manual. Overall, the car was in great condition and it was very good.

About QEEQ: 10.0 /10