Very good, efficient rental and return process. There is a shuttle bus to and from the airport, which is quite convenient. Booked a Passat automatic, but got an Insignia instead. The car was very new with plenty of interior space, and the trunk could fit three 24-inch suitcases. The built-in English GPS was useful (if you're not confident with English, it's recommended to rent a free GPS from the QEEQ website).
Right outside the airport terminal is the car rental office. The staff was very enthusiastic. After completing the paperwork, we took the company's shuttle bus to pick up the car. We initially booked a Passat, but the staff warmly introduced us to an Insignia station wagon, which solved our concern about storage space. The car had only driven 6000 miles and was very new. It even had dual navigation systems, which felt quite luxurious. The trip covered 3500 kilometers in 21 days, costing around 2200 yuan in fuel (diesel cars are very fuel-efficient, 1.2 pounds/liter). Returning the car was simple and took only 10 minutes. We then took the shuttle back to the airport. Overall, it was an excellent experience, and this car performed admirably. Highly recommended!
The service was enthusiastic, patient, and thorough. There was no pressure to buy additional services. The car pickup process was simple and fast, without wasting any time. The explanations were very clear. This is an excellent car rental company!
About QEEQ:10.0/10
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