Initially, they said they didn't have the model I wanted and gave me a smaller one. After my insistence, they brought the model I reserved.

Very good

Good

I rented a car from Alamo at San Francisco Airport. It was a Dodge that had run 14,000 miles. On September 15th, the agent, who spoke broken Chinese, told me that if I paid an extra fee of a little over $3, I wouldn't need to fill the tank when returning the car. I believed him and signed. As a result, I was charged $51 when I returned the car on the 30th. Since it was just after 8 in the morning and the agents were probably not on duty yet, I didn't argue because I was in a hurry to catch my flight. Ten days after returning home, another $22.4 was deducted without any notification or reason. Always make sure to return the car with a full tank.

There was a long queue, and we had to wait 100 minutes to get the car, though our order clearly mentioned the pickup time. They eventually gave us a free tank of gas as compensation. During the wait, we noticed staff members letting others cut in line.