I was incredibly unhappy that I did not get the economy car I had rented and instead got an SUV.
D.Le Fevre
United States
Reviewed: Tue, May 21, 2019
About Routes:7.7/10
I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.
“The staff was amazing and I would by all means recommend them to others.”
About Routes:8.7/10
I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.
Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.
The whole third party booking was a bit confusing. Instructions for pickup were not real clear. Routes definitely pushes add ons, insurance, i-pass, etc.
“Saved a lot of money by going just a little out of the way”
About Routes:9.0/10
Overall experience exceeded my expectations. Only issue was the ~40 minute wait for the shuttle bus from the car rental center at O’Hare. Returning the care was very quick and easy thanks to a guy not working behind the counter, otherwise I would have been waiting in line for probably 20-30 minutes.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
I was incredibly unhappy that I did not get the economy car I had rented and instead got an SUV.
Relevant Reviews on Routes Chicago Airport
D.White
-
-
-
-
View more >Nick
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >