Saved a lot of money by going just a little out of the way

Too slow, and they force you to buy insurance!

Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.

only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.

It was easy to pick up the car. Car was brand new. No schemes nor the staff tried to sell anything else from what I've reserved. I wen full insured with easyrentcars and had no issues at all.

Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx
Dislike: nothing they where great