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Live chat Email us Service Code: 5981172303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5981172303
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10 Days in UK - 5 Days in Ireland - Netherlands, Belgium, Luxembourg, and Germany - 10 Days

Reviewed: Wed, Aug 10, 2016
About Hertz: 10.0 /10
After about a 20-minute bus ride from the airport, you reach the counter which is manned by just two people, making the service very slow. They try to sell you extra fuel and insurance. The first invoice they gave me did not match my pre-order amount. When I asked, they said I had purchased a full tank of fuel, but I hadn't signed any agreement for that. I insisted on a correction, and they issued a new invoice that matched my pre-order. They also kept pushing for insurance, but I showed them the bottom line of the QEEQ booking form, which made them stop talking about it. Be cautious as foreigners might try to take advantage of you. Do not rush when renting a car; understand everything before signing. In the UK, they give you the keys and paperwork at the counter, and you go pick up the car yourself. Do not simply drive off after collecting the keys; instead, take a pen, inspect the car thoroughly, and mark any scratches or damages on the form. Pay special attention to the wheels because the narrow roads make them easy to scratch, and rental companies often charge for wheel damage. Take photos with your phone as proof and have the staff sign and acknowledge any pre-existing damage. When returning the car, do not just leave if they say it’s OK; ask for a receipt. In my case, I returned the car in Edinburgh, was told everything was fine, but later they charged me £85 for a scratched wheel. Thankfully, I had bought additional insurance from QEEQ.
About QEEQ: 10.0 /10

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Rex Mike

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Reviewed: Fri, Aug 30, 2019
“London, Windermere, Loch Ness, Isle of Skye, Edinburgh, York, Cambridge, London”
About Hertz: 10.0 /10
The staff in the UK were very polite, and the return process was quick as well.
About QEEQ: 10.0 /10

Aurora Rhodes

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Reviewed: Wed, Aug 1, 2018
“Heathrow Airport to Southampton Paultons Park”
About Hertz: 6.0 /10
The staff at the airport rental store were very polite, and because it was early in the morning, there was no queue.

Zona Sheridan

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Reviewed: Sun, Apr 8, 2018
“London-Oxford-Manchester-Cambridge-Birmingham-London”
About Hertz: 6.0 /10
It's advisable to buy car insurance when you rent the car, as it is more expensive if you purchase it upon picking up the car in London. Also, it's not recommended to buy fuel when picking up the car (80 pounds) unless you are only driving in London, as fuel is cheaper outside of London.

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Premium Wagon | Audi A4 Estate or similar
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About Hertz: 5.7 /10
They tried to charge more for changing a new car. First they said free offer then put extra charge on it
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Compact | Vauxhall Astra or similar
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“It is very convenient and good service!”
About Hertz: 10.0 /10
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