The service was excellent, with someone specifically waiting at the pickup point. However, the car handover process was a bit lengthy, taking about an hour in total.
They provided a nearly new Mercedes with only a few thousand kilometers on it. The deposit wasn’t as high as mentioned in many guides, only a 800-euro pre-authorization. Both the pick-up and return procedures were very simple, likely because cars are much cheaper in Germany. They didn't even inspect for damages thoroughly during the return.
After arriving at Munich Airport, you need to call them to get picked up and taken to the rental office. The meeting point was a bit hard to find, which was somewhat troublesome. We inspected the car carefully during pickup and noticed many small scratches that were not previously recorded by the rental company. Not sure if it was due to staff negligence or if they simply didn't care. The car was good, a new diesel Opel with automatic transmission, equipped with an English GPS and smart control system that even alerted us to traffic jams ahead. The interior had no strange smells.
About QEEQ:8.0/10
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