Forceful upselling of extra insurance

They kept pushing upsells—insurance, car upgrades, fuel fees, etc. I was talked into buying additional insurance by the front desk, even though it was only around 100 dollars, it was quite annoying. I thought the insurance included in my order was comprehensive, but their 'full insurance' was actually just an extra coverage similar to full insurance in other rentals. In the end, Alamo added another super coverage. This was the third Alamo I encountered during my trip at San Francisco airport, the previous two didn't ask these questions. Overall, the worst experience of this trip!

Not bad. The car pickup process was made very simple and quick by QEEQ's service, and the return was as straightforward as always. One complaint though: the selection of cars at the San Francisco airport location is quite limited.

Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.

Satisfied