No fixed queue signs

I rented a station wagon, but they only gave me a Ford Focus hatchback (see picture, it's not a station wagon and very small). They insisted this was the station wagon, which was completely unusable for four people. In the end, I had to pay to upgrade. This rental company is quite deceitful.

The rental spot was quite small and hard to find. After arriving at Terminal 1, you need to take an elevator to the car rental area. The GOLF I initially wanted to rent wasn’t available, so they gave me a Renault instead, which was relatively new. The rental process went smoothly; they just checked my translated driver's license. Returning the car was equally hassle-free, even though I was an hour late, they didn't mind, and I just handed over the car without any issues. Also, when renting the car, the staff might try to sell you full insurance, but don’t worry about it as the QEEQ confirmation clearly showed I already bought full insurance, so no need to purchase it again. I can recommend buying full insurance directly from QEEQ; it's not expensive. Fuel prices are high in Europe, and the car I rented was diesel, costing over 30 Euros for half a tank.

Great rental experience, good car condition, low prices, convenient procedures

Very poor service from the rental location. They exploited the language barrier to add hidden charges, increasing the total cost deceptively. They even swapped my car for a small Opel SUV, which was totally unexpected.