The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

The car rental company's service was quite good, and they handled things in an orderly manner. All the documents and the car pickup process were clear.

The rental spot was quite small and hard to find. After arriving at Terminal 1, you need to take an elevator to the car rental area. The GOLF I initially wanted to rent wasn’t available, so they gave me a Renault instead, which was relatively new. The rental process went smoothly; they just checked my translated driver's license. Returning the car was equally hassle-free, even though I was an hour late, they didn't mind, and I just handed over the car without any issues. Also, when renting the car, the staff might try to sell you full insurance, but don’t worry about it as the QEEQ confirmation clearly showed I already bought full insurance, so no need to purchase it again. I can recommend buying full insurance directly from QEEQ; it's not expensive. Fuel prices are high in Europe, and the car I rented was diesel, costing over 30 Euros for half a tank.

The service was quite satisfactory. It's best to pick up the car on time, otherwise, there may not be a suitable vehicle available if you arrive early.

Unclear charges and poor staff attitude.