The store is big. The car I reserved (similar to RAV4) was unavailable, and the front desk offered me a Kia. I reluctantly agreed, but later in the parking lot, an employee informed me that I could choose any SUV. I picked a GMC, which consumed more fuel. The return process was seamless despite my concern; they just checked the fuel gauge, and I was done in under 5 minutes. The pick-up and drop-off process was very straightforward. I am not sure if there will be any charges.
Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.
Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.
The front desk said the booked car model was not available and tried to upsell a more expensive model instead of trying to solve the issue within the booking terms!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alamo Los Angeles International Airport
Martina Beck
-
-
-
-
View more >Solomon
-
-
-
-
View more >Renata Oliver
-
-
-
-
View more >Claude Peter
-
-
-
-
View more >Winni Veblen
-
-
-
-
View more >