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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8877736303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8877736303
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Safe and Pleasant Experience

Reviewed: Mon, Jun 20, 2016
About Europcar: 6.0 /10
Clean store signage and guidance all the way. However, the store receptionist was quite rude. She first said the car I rented was too small, claiming that with three pieces of luggage in a Smart Forfour, the police would pull me over and fine me. She forced me to upgrade, costing an extra 10 euros per day. Then she repeatedly emphasized that I hadn't bought their insurance. I showed her the insurance I bought in my country, and she said she didn't know if that company would cover it. The car was very new with just over 20,000 kilometers. The vehicle was very clean when received.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar BARCELONA AIRPORT T1

Hugo Bridges

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Reviewed: Sat, May 18, 2019
“Barcelona, Madrid, Toledo, Seville, Ronda, Marbella, Granada, Lorca, La Rioja, Barcelona”
About Europcar: 4.0 /10
All they cared about was us upgrading the car for more money. When we said no, they immediately changed their attitude and became very dismissive.

Katherine Alick

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Reviewed: Mon, Oct 28, 2019
“Southern and Central Spain”
About Europcar: 2.0 /10
Not entirely impolite, but the conversation was unpleasant. Diesel cars need to add AdBlue, which is uncommon in China. I didn't know about it, and they should have informed me when I picked up the car to avoid problems later on. I had to contact customer service multiple times, and international calls are expensive! Luckily, I saw the prompt. If I hadn't noticed it, who would have paid for the towing service? I later realized that this thing had to be added continuously. So why not mention it in advance? Tourists from other countries might not be familiar with your car's special requirements! I added AdBlue twice. When I claimed the reimbursement, the counter staff asked me why it was twice. How should I answer that? I could only say that your car prompted me twice! Such unnecessary questions are not needed. I didn't want to add it twice either! Additionally, when charging fees, just charge my credit card in euros. My credit card will handle the conversion. Why convert to dollars? Not only is the exchange rate high, but there are also extra fees!
About QEEQ: 8.0 /10

Jeffrey Carnegie

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Reviewed: Thu, Feb 13, 2020
“Barcelona-Valencia-Madrid-Zaragoza-Barcelona”
About Europcar: 2.0 /10
1. Poor car condition. We rented a Golf, and after just 10 kilometers, the tire pressure warning light came on. Returned to the rental office immediately, but the staff insisted it was our responsibility. Only after arguing did they agree to a replacement with the same model. 2. Hidden charges. After returning home, we discovered an additional 25 Euros charged for an upgrade, even though the replacement was due to the car’s condition! This was the worst experience we've had with any car rental service!

Beatrice Daisy

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Reviewed: Wed, Apr 17, 2019
“Barcelona-Figueras-Cadaques-Pubol-Girona-Barcelona”
About Europcar: 10.0 /10
Excellent service, no pushy insurance sales. After exiting the security gate, proceed straight towards the main airport terminal, you'll find the rental counter on the right-hand corridor. There's a service desk in the parking lot with staff ready to assist with vehicle inspection. The signage in the parking lot is clear, and returning the car to T1 is straightforward by following the car rental signs to Europcar. Vehicle inspection was quick and efficient. This is the best car rental experience I’ve had in years, five stars.
About QEEQ: 10.0 /10

Earl David

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Reviewed: Sun, Aug 14, 2016
“Driving to the beach and mountain roads, overlooking the entire city of Barcelona was fantastic!”
About Europcar: 8.0 /10
The staff were very thorough, double-checking all information. Very responsible.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

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