The car was very good comfortable and clean

Recommend

The service desk attendant had a bad attitude and was very mean with a hint of racism. I was writing my email, which is typically a QQ email for people in China, and she told me not to write my phone number but to write my email. She then directly complained to someone else, saying 'Does she really understand me? She's still writing numbers.' I explained that our emails are composed of numbers, but she said her computer couldn't input numeric characters into the email. How ridiculous.

The store staff were very helpful and did not try to upsell anything.

The pick-up and drop-off process was quite fast.