Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

There was not a single Corolla available. The self-service kiosk had a Chinese language option but I wasn't allowed to use it, and instead I was directed to the manual counter where they insisted on selling me insurance. The agent kept saying 'unfortunately' when I refused. As an experienced driver, I was very careful and made it safely through Los Angeles, San Francisco, and Las Vegas without any incidents.

We reserved a mid-to-large size SUV, either a Jeep Grand Cherokee or similar, but only a Jeep Compass and Ford Edge were available. They downgraded us without a price reduction and promoted many extras like upgrades, GPS, and insurance.

Service as expected.

First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano