High service efficiency. However, at some small airports, we had to switch cars and ended up being downgraded. There were upgraded cars available, but they stayed in those cars with air conditioning on instead of giving them to us.
The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.
At LAX, the entire car rental process is self-service and very convenient, no need to queue. There are staff available nearby to provide help and guidance. I used to use BUDGET, but I’ll switch to ALAMO from now on, very satisfied. The order was for Toyota Corolla or similar, but I got to choose the car myself and picked a Chrysler 200. After a day of driving, the oil light came on, so I went back and exchanged it for another of the same model with only 9000 miles on it. It was very comfortable, and the price was unbeatable. Drove for 10 days, very comfortable. Highly recommend using QEEQ for bookings, the prices are really good, cheaper than other websites I’ve used before.
“Great service, but unaccounted charges arrived later (again).”
About Alamo:7.0/10
1) Overall good experience
2) I was charged for tolls that I have yet to receive an itemized breakdown.
About QEEQ:10.0/10
Booking process was smooth, but the price drop protector didn't work again.
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