Self-checkin was very quick

Fast service, fewer people, no upselling.

The store is easy to find, not many people in line, and the paperwork is simple. Returning the car is very efficient, it only takes 5 minutes.

The front desk staff tried to sell additional insurance and their attitude was average.

Alamo's service was unexpectedly good. They offer self-service car pickup, although I used the counter. Self-service is probably very convenient during busy times. The car was in good condition, and you can choose your model within the same category, which is a nice touch. Maybe because I bought full insurance on QEEQ, there were no extra sales pitches like before.