Car was very good and the whole process was quite easy.

Very satisfied. Didn't know there was a free shuttle to pick up the car. Reasonable price and good vehicle condition.

Very dissatisfied. I rented a car for a month and there was a free ferry service that they didn't mention. I found out later and told the rental company they should inform customers in advance. What kind of nonsense is this? No one would know unless you say something. It's all just a play on words. Ridiculous. The car rental platform also played the blame game and sent many emails that were a waste of time and did nothing useful. Extremely disappointing! As a platform, if you can't secure benefits for your customers, you should cover those costs instead of ignoring the issue!

Airport pickup and drop-off are very convenient. All the staff are friendly. Returning the car only involves checking the fuel gauge, no excessive procedures. Although the vehicle has over 90,000 kilometers, it is well-maintained and looks relatively new.

Very user friendly in every aspect!

Great platform to search for good deals

Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.