From Auckland to Wellington

The pickup location was not good, but the return location was fine.

Very dissatisfied. I rented a car for a month and there was a free ferry service that they didn't mention. I found out later and told the rental company they should inform customers in advance. What kind of nonsense is this? No one would know unless you say something. It's all just a play on words. Ridiculous. The car rental platform also played the blame game and sent many emails that were a waste of time and did nothing useful. Extremely disappointing! As a platform, if you can't secure benefits for your customers, you should cover those costs instead of ignoring the issue!

All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.

None

The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.

We emailed a few times & always got a quick reply. Helped with our questions

The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.