Satisfied

Overall, it was efficient. However, they did try to upsell at pickup. I booked a Mercedes but was told I needed to pay extra for an upgrade, otherwise I'd get an Audi. They also repeatedly mentioned insurance and fuel. To get the car quicker, I agreed to their fuel option.

Does not aggressively upsell extra insurance

The car was very good and the staff was very helpful

Great app as always

The car smelled bad after being in the sun. Like smoke. After a few days into the trip, the brakes started squeeking. They worked, but squeely.

Would be good to highlight for americans that it is shift or automatic.