Satisfied

Overall, it was efficient. However, they did try to upsell at pickup. I booked a Mercedes but was told I needed to pay extra for an upgrade, otherwise I'd get an Audi. They also repeatedly mentioned insurance and fuel. To get the car quicker, I agreed to their fuel option.

The whole process was easy and efficient. It was easier than I’ve done before in Spain

Easy to use platform with everything clearly explained

The car match my booking. Brand new car is a bonus for me. Car registration and pickup was fast and efficient. Car drop off was fast and efficient too. Great job by Alamo staff especially Jamie during car return process. Keep up the good work

Easy no complications and the staff didn’t push us to buy their insurance returning their car was also very fast and easy unlike many other companies

Easy app to use