Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.
About QEEQ:10.0/10
it was good, my points keep 'expiring' so they are basically not worth anything, always disappointing when companies do that with loyalty points. Unclear if I got an upgrade or not having gone with the diamond membership.
Extremely dissatisfied, severe mistreatment of customers. They claimed our car was too dirty to tolerate. If they say it's intolerable, does that make it so? We still had time before return, and we were willing to take the car for a wash, but they said once the car entered their store, it wouldn't be allowed out. We still had over an hour before the return time, but they wouldn't let us leave. The cleanliness standard was entirely up to them. I didn't think it was dirty, just had some sand and mud inside from our trip to the Scottish Highlands. Isn't that normal? They delayed our time to catch the flight, insisting we pay a £100 cleaning fee. I just want to ask, does cleaning need to cost £100? I will never choose this company again, very dissatisfied. Goodbye!
Staff were slow and inefficient, even when there were 20 people waiting to rent a car. They threatened to force us to buy their full insurance by saying there would be no assistance otherwise. They charged the card without explaining the amount and were unwilling to explain why they needed to pre-authorize £1250. Their attitude was very unfriendly.
“Cheap and relatively easy, would rent from again”
About Easirent:9.7/10
Car boot was perfect for all of our luggage (5 people plus carrying 2 other people's as well) It fit perfectly in the boot, once the back two seats were down.
About QEEQ:10.0/10
Great help online when I wanted to change my booking time to a later slot. Easy and cheapest I could find online.
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Customer Service
Good price - but a little less convenient
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