Car was fine. Guy at the counter was very aggressive in upselling insurance etc. Made it seem like it wasn't optional. I had to challenge him to get him to remove the extra insurance and he said "we should at least add the breakdown cover for only €5 per day" and made it sound like I had no choice. Was not a pleasant experience.
About QEEQ:10.0/10
Qeeq was great as always
Reply by Qeeq: The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately.
The contract clearly stated a payment of 3.6 euros at the store, but after returning the car, 11.71 euros were deducted from my prepayment without explanation. Not sure what the charge is for?
Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new.
Drop off was easy and seamless.
Overall fantastic.
Like: I like the fact that you kept your promise and reduced my rental cost when prices dropped. I liked the car and customer advisors efficiency. Dislike: I would have like to hand the car back to your representative instead of dropping the key in a box. This removes any doubt about condition of it in return. Sat nav should be given as standard.
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View more >Dislike: I would have like to hand the car back to your representative instead of dropping the key in a box. This removes any doubt about condition of it in return. Sat nav should be given as standard.