Good car, friendly service and no fuss

Dear qeeq, I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund. I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated. I kindly ask for a refund of the €211 charge and look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Adam Sajda

Very nice

The location at Milan Central Station is convenient. The store provided a new hybrid car with 5000 kilometers on it, which probably saved a lot on fuel.

Called and was picked up within ten minutes. The paperwork and car collection were quick.

The staff of the car rental company has a very good attitude.

Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.

Very good way to find remarkably low prices using the user-friendly Web site. The price-drop watcher after making the reservation is terific!