Great experience with a big company. Smooth pick-up and return process. The originally reserved vehicle was unavailable, but they offered a larger MPV model for free.
I prepaid all fees online for four days, including full insurance and unlimited miles. However, when picking up the car, their system was down, so they couldn't find my information. They created a temporary order, but later charged me an additional $148. The GPS tablet was almost unusable, with a poor signal and very difficult to use, yet they charged me $87.96 for four days. It's absolutely not worth it!
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System Maintenance Notice We are currently upgrading call system, phone customer service is not available. This process is expected to take approximately 30 minutes to complete.For urgent inquiries during this time, please contact online customer service.We apologize for any inconvenience this may cause and appreciate your understanding.
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A very enjoyable weekend - would recommend to anyone.
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