Great value but never do the after hours option

the miami sunpass is a ripoff other companies i used in the past were much cheaper and they gave an extremely difficult time insurance wise asking us to prove a hundred things way more than listed on their requirements list otherwise was enjoyable car was nice and spacious

The service terrible 2 hours waiting in the airport waiting for someone to pick us from the airport

There were no problems with the overall condition of the car. We waited over 30 minutes for pick up do to a communication problem. The big issue was the overall cost of the SunPass we were charged $14.99 activation fee per day plus the cost of the tolls(the toll fees were understandable) which cost more than the rental. We were never told of this fee until arrival and were left with no other options. In checking with other rentals they charge up to $4.00 perday for the Sunpass fee. Trying to figure out why we were charged this astronomical fee and with no prior knowledge of it? Thank You, George Thomas

Great service and vehicles at an agreeable price. Would definitely book with them again.

Easy to navigate booking platform allowing to view many prices

Their service was horrific. Firstly they wouldn't rent to me unless I had my personal insurance fax over to them my declarations page of my insurance. I have been renting cars for close to 20 years now and I have never been asked for that paperwork. Also on thier information sheet to pick up the vehicle it specified to bring this information with you. Also they didn't honor what was supposed to be the total cost of the vehicle. I had to pay an additonal $10 per day (rented vehicle for 14 days = $140 for basically the rental of the cars' toll pass. That is such a rip off. I am paying this bogus fee no matter if I need the pass or not. Also when I finally got to look at the car it had issues. First the speedometer reading was not correct on their paperwork. It was off by 20 miles. I insisted that the guy correct that error in which he did reluctantly. Also the car I got had maintenance required reading on the dashboard. I also insisted he note that on his paperwork since it did not show that issue. Again he did it reluctantly. Hector, the guy who represented Colusa had a real attitude at the end . It took me 90 minutes from the point I arrived to the point I left with a car. 90 minutes.