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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1165753356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1165753356
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Horrific overall experience - rental car company didn't honor agreed upon price and took forever.

Reviewed: Tue, Apr 9, 2019
About colusa rent a car: 5.3 /10
Their service was horrific. Firstly they wouldn't rent to me unless I had my personal insurance fax over to them my declarations page of my insurance. I have been renting cars for close to 20 years now and I have never been asked for that paperwork. Also on thier information sheet to pick up the vehicle it specified to bring this information with you. Also they didn't honor what was supposed to be the total cost of the vehicle. I had to pay an additonal $10 per day (rented vehicle for 14 days = $140 for basically the rental of the cars' toll pass. That is such a rip off. I am paying this bogus fee no matter if I need the pass or not. Also when I finally got to look at the car it had issues. First the speedometer reading was not correct on their paperwork. It was off by 20 miles. I insisted that the guy correct that error in which he did reluctantly. Also the car I got had maintenance required reading on the dashboard. I also insisted he note that on his paperwork since it did not show that issue. Again he did it reluctantly. Hector, the guy who represented Colusa had a real attitude at the end . It took me 90 minutes from the point I arrived to the point I left with a car. 90 minutes.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on colusa rent a car COLUSA RENT CAR MIAMI

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Compact | Nissan Versa or similar
Reviewed: Wed, Mar 4, 2020
“Swindlers,Cheats”
About colusa rent a car: 6.3 /10
I would never use Colusa again. I got a good price online for my rental in Miami. When I got to the counter they did not want me to use my own insurance, even though I had all my insurance info. arguably they gave it to me after putting down a $2500 deposit. I also had to purchase the sun pass for $105. even though I did not need it. they said its company policy. I did not see that anywhere on the rental agreement. I was told by manager that the price I received online was too low and they needed to make money. Worst experience I had renting cars.

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Jul 8, 2019
“Cancelled with Colusa”
About colusa rent a car: 2.0 /10
Taken in a van that backed up into a garage in a seedy area with bars on the windows. Then wanted to leave our luggage in the back of the van while we were escorted into the office. They wanted to charge my credit card an extra $2000 in case of damage (not a hold, but a charge). Also they wanted me to get a toll transponder fee of $9.99/day. If not, then they would charge $25 for each and every “pay by plate” toll incurred. The manager spoke no English. The clerk spoke English but was new and had to call him for every step of the transaction. I had enough, cancelled and went back to to the airport to rent with Hertz. It was a total waste of an hour and as two females traveling, a scary experience. I was embarrassed that I had chosen this rental option. And I am out the approximate $20 deposit. Horrible company that misrepresents their fees by offered low rental costs.

M.Sparks

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Full Size | Ford Fusion or similar
Reviewed: Thu, May 2, 2019
“Great value but never do the after hours option”
About colusa rent a car: 10.0 /10
They were very nice and they made the process easy once we arrived.

C.Boustany

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Full Size Van | Toyota Sequoia or similar
Reviewed: Wed, May 1, 2019
“It wasn’t clear and we was obligated to pay more money that was not noted when booking”
About colusa rent a car: 6.7 /10
The service terrible 2 hours waiting in the airport waiting for someone to pick us from the airport
About QEEQ: 8.0 /10

G.Thomas

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Compact | Nissan Versa or similar
Reviewed: Tue, Apr 23, 2019
“Somewhat disappointed”
About colusa rent a car: 8.0 /10
There were no problems with the overall condition of the car. We waited over 30 minutes for pick up do to a communication problem. The big issue was the overall cost of the SunPass we were charged $14.99 activation fee per day plus the cost of the tolls(the toll fees were understandable) which cost more than the rental. We were never told of this fee until arrival and were left with no other options. In checking with other rentals they charge up to $4.00 perday for the Sunpass fee. Trying to figure out why we were charged this astronomical fee and with no prior knowledge of it? Thank You, George Thomas
About QEEQ: 8.0 /10

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