I didn't have to provide half of the information on your checklist. Not an issue for me but makes you wonder if it is up to date.
There was a year in the material in the foot well by the brake. Not on the photo list given which seemed odd. I took my own photo but wasn't asked about it. But then on dropping off the car their appeared to be little interest from staff. In fact I could have just dropped key in a box.
Again not really an issue for me as there were no issues.
About QEEQ:8.0/10
See comment regarding checklist of items. On neither booking in New Zealand was I asked for the international drivers license if bought especially. Or my passport, just drivers license and credit card.
I posted a long review on TripAdvisor. I found the pick-up process to be very easy. However, I was upset when I dropped off the car, and found that there was no one at the office in Queenstown. Instead, there was a note on the door telling me to find a parking place downtown the leave the car, and then put the key and a note as to where the car was in a box next to the office tour. As I knew nothing about Queenstown and did not want something to happen to the car, I was not about to do that. About 10 minutes after I arrived in town, I tried calling Apex's 800 number, only to be transferred to a voicemail. When the agent showed up about a half an hour later, she was unapologetic. I will not use Apex ever again.
About QEEQ:10.0/10
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Mainly good cars from QEEQ with one exception in Auckland.
Relevant Reviews on Apex Greymouth Railway Station
Dave Winifred
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