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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9356299318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9356299318
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First time used Qeeq, experience was nice, it can be better if the Qeeq talk to Yes & get compensate

Reviewed: Fri, Dec 16, 2022
About Yes Rentals: 6.0 /10
I booked Toyota Prius or similar but was offered Toyota Aqua.. which is much smaller & definitely not similar . I mentioned staff, but staff was adamant & said to me that he can give me a refund & nothing else he can do. This was around 9 at night I had no choice but pickup the car which is much smaller than what I booked. Customer service was poor & will not use their services in future. I should be refunded the difference of rental between the two cars
About QEEQ: 10.0 /10
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will investigate with our supplier. Please kindly reply us with related document so we can better assist you. Thank you for your understanding and help.
Compact | Toyota Prius Hybrid or similar

Relevant Reviews on Yes Rentals Yes Rentals Queenstown Branch

Jeremy Rob

View more >
Reviewed: Tue, Jul 30, 2024
About Yes Rentals: 10.0 /10
Excellent customer service.
About QEEQ: 10.0 /10

Claire Eugen

View more >
Reviewed: Mon, Mar 4, 2024
About Yes Rentals: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Sidney Zimmerman

View more >
Reviewed: Wed, Jan 11, 2023
About Yes Rentals: 2.0 /10
Overall, the experience was terrible. Avoid this rental company at all costs. We booked in advance and paid, but when we arrived to pick up the car, they said it wasn't ready. They offered to take us to our hotel and promised the car would be delivered in two hours. When it finally arrived, they said there was a missing signature, so I had to go back to sign and pick up the car. When returning the car, they initially said someone would take us to the airport, but when we got there, they said no one was available, and we ended up waiting for at least 20 minutes with an uncertain time frame. In the end, I had to spend 22 dollars on a taxi to the airport. The car condition was far from what was advertised; it was an older car with over 100,000 kilometers and had an unpleasant smell. This was the worst rental experience ever. The front desk was full of complaints, and the manager had a terrible attitude. Avoid this company!

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Jan 10, 2023
“Great experience. Would recommend to friends.”
About Yes Rentals: 10.0 /10
Great car and very convenient airport shuttle.
About QEEQ: 10.0 /10

G.Benson

View more >
Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Dec 20, 2022
“Good service. Good value. Nice car.”
About Yes Rentals: 8.0 /10
Everything was great.
About QEEQ: 9.0 /10
Very helpful. They assisted to make changes to the pickup. Good value for money.

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