The counter staff were pushy for insurance as I had it already the lady was then dismissive and failed to give me clear directions to the cars location. The car was eventually found after a lot of walking around with luggage and children. The car would not open so once I managed to find a helpful agent, they arranged a replacement. The replacement was rather tatty with slight damage on all panels, however it did run well. The return process was easy although the refund took a few days.

Easy to use.

Pick up service took too long like almost 30 minutes, because there were 2 people in queue before me. Otherwise the I was pleased with the service.

All went very smoothly although very disappointed with the amount of time spent at collection desk, this was running at full capacity, just not enough employees to handle the volume of customers.

Everything went smoothly and as expected. No complaints.

Best prices on the market, hands down! Always my go-to booking service.

Disappointed only 6 people taken in shuttle bus so took a long time to get picked up. Very poor Have cancelled our summer holiday rental with them now on the basis of this slow service. Car was good however and suited our needs this trip