So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.
Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz
“I am waiting to get resolve an ongoing issue. I am debating whether I will use easy car again!?”
About Thrifty:4.7/10
I was completely dissatisfied with thirfty at Munich airport. Both the counter attendant and the manager I asked to speak to were disrespectful, poor and told lies. They attempted to make it my problem, when clearly they were trying to rip me off.
“Terrible. Was told it would cost €185 but charged €395. Seeking refund or taking legal action.”
About Thrifty:5.3/10
Poor.
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