Waited nearly 2 hours at the Budget desk, as they simply did not have enough cars available, plenty of staff on duty going very slowly. Booked large family car, as 3 of our group taller than 6 feet. We were then told at the desk it was unavailable, and that we had been given a complimentary upgrade to an SUV. I asked what the car was and staff claims he did not know. We were given an old Nissan Rogue Sports edition, the older, smaller version. It had dints, scratches and stone damage, even a piece of the bumper on the front seat. We were now 25 hours into our journey, so rather than wait, I accepted the car and carried on with our journey. Not what we ordered and will not be using Budget again.
About QEEQ:8.0/10
Reply by Qeeq: Thank you for your comment. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. If you need any assistance, please feel free to contact with us.
“Avoid: Budget throws in extra fees after you drop the car.”
About Budget:5.0/10
The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.
About QEEQ:10.0/10
The price booked for did not at all represent the price I paid. Thus far I have paid both Qeeq and Budget so the prepay has not be discounted. This again might be Budget's fault but it makes me lose faith in booking via an aggregate site rather than direct.
Car was excellent. On arrival at the counter the staff were very helpful and the whole process took under 10 minutes.
About QEEQ:10.0/10
Everything was great and speedy.
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Sold a lemon by a poor car hire company.
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