Easy ,trouble free trip.
Car was in great shape and everything sorted quickly and professionally.
A.Stadler
United States
Reviewed: Wed, Feb 23, 2022
About Budget:10.0/10
I requested a particular make of car on arrival as I like it’s features and they were able to find me one that I had not originally requested.The Ford Explorer is a great car for travelling on holiday and am really happy with Budget for doing this for me.
Excellent car rental experience. The staff were thorough and patiently explained the Sunpass rental issue. They upgraded us from a Ford Fiesta to a Jeep Compass without any hesitation. Fantastic experience!
The business hours at ROCHESTER airport are short. This time, both our arrival and departure times were outside the company's operating hours, so we could only pick up the car the next day and had to return it a day early. It's a bit inconvenient. Maybe because ROCHESTER is a small place, unlike big city airports like Los Angeles or San Francisco where the car rental spots are staffed 24 hours.
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Customer Service
Easy ,trouble free trip. Car was in great shape and everything sorted quickly and professionally.
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