Didn’t deserve the cost

Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.

The whole experience was amazing. The only issue was that they were closed for midnight till 5:00 a.m. and my flight was delayed and arrived at 1:00 a.m. Other than that the service was great the car exceeded my expectations it was new and had fancy electronics in it. The return was super easy took 2 minutes and I was out of there and the shuttle took me to the airport right away.

This is a great booking platform, everything is super simple. I had to cancel the reservation and there was no problem at all.

The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

easy to use

Overall, everything is relatively reasonable even it takes longer time to get phone call reply. The only thing I felt very unpleasant is that counter staff at SFO quite unfriendly or not professionally at all.