More than impressed

The rental point is directly opposite the exit of Hobart Airport, making Budge very convenient. The process was smooth and quick; they just asked if we needed insurance. Returning the car was hassle-free with no inspection needed at Launceston Airport. Simply hand over the keys at the counter, confirm the fuel level, and report any incidents.

This company is pretty good. Both renting and returning the car were very convenient. When I asked about toll roads, they said the fees would be automatically charged to the renter's credit card, which is quite hassle-free.

friendly staff easy drop off

I booked a medium SUV - Mitsubishi ASX or similar - and received a Holden CHR which is a small SUV. For the price I paid I feel I didn’t get value for money. The CHR didn’t even fit 2 large suitcases in the boot, which was a key consideration of my purchase. The CHR also had dents on the passenger side. Apart from that the car was clean on the inside, fairly new and easy to drive. The customer service was good, even though we noticed an available Mitsubishi ASX sitting in the Budget carpark.

The booking was easy to use. I used the live chat to notify Budget my plane was running half an hour late. At first I didn’t think the customer service staff helped me but in the end she notified the local Budget agent, which was great.

Staffs are super nice, friendly and helpful. I was a bit late with my internetional flight when I drop off my car. Staffs at drop off point worried i might miss my flight and offer me to give me a ride and drop me off at departure terminal to safe my time. Thank you much for their help and I didnt miss my flight!!