Efficient

We arrived at 10pm at night due to flight delays. There were over 100 people in the queue and after 30 mins they told us they had only 2 wheel drive vehicles and no others despite booking a 4WD large vehicle. this was the same for most of the people around us. This was unacceptable as we were going to be driving in snow on ski fields for the 5 days. We eventually after 3 hrs saw a customer service person who did provide us with a suitable car but it was much smaller than we had ordered and paid for. We were grateful but would have liked to see a refund for the smaller vehicle. This was not offered at any stage.

no concerns.

I booked a Corolla sedan but they gave me a pickup truck. Thankfully there were only two of us, otherwise the luggage wouldn't have fit.

Very good, excellent service.

Not bad

Very nice vehicle. Convertable mini beetle that was comfortable and great to drive. Pick up and drop off was a breeze.

Very easy to book and provide the best prices by far.