Excellent experience...

Overall satisfied. The car was relatively new with just over 6,000 miles, equipped with good driver-assistance features and CarPlay. When picking up the car, the staff noticed a marijuana smell inside and provided a written proof. The smell got worse after being exposed to sunlight the following day, almost making me consider changing the car. Fortunately, the smell faded after three or four days.

Very satisfied, convenient and efficient.

Service was fine, they tried to sell me insurance initially, language barrier but eventually resolved smoothly.

Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.

discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded

quite smooth - easy