Don't expect an airport pickup

The car was what we required and happy with the vehicle

The customer should be able to hire the car with no sunpass, that option should be available at the customers Choice

Car , inside and out dirty ( chairs in the back dirty) Tires were being inflated while waiting for the car . I was thinking this is the part of my he process but obviously not, because we had to fill the air few times while renting the car. Major inconvenience an extra expense which they knew about . Then we were told that the gas tank is full then I looked and it wasn’t it was less than 3/4 full which that’s another little lie have not experienced something like this before and I hope I will never experience again but I will not rent from that particular rent a car not a good experience. Waiting at the airport to be picked up that’s another nightmare kept calling the office kept calling the office nobody was picking up them finally they came terrible experience all in all .

It was fantastic

Keep the excellence

The P/U point was hard to find because there were no signs saying where we would be picked up so we called and it still wasn't too clear. There was a lot of extra paperwork that had to be done once we got to the actual rental counter that was run by the same guy that picked us up including taking pictures of my credit card and keeping them on file. The car needed BRAKES because they were grinding and the wipers needed replacement and wiper fluid. The one good thing was that after checking the car for damage before we took it there were pictures taken and sent to my email so I had a copy if needed. There was also a ridiculous 29.99 CHARGE if you went through a toll plus the actual toll charge or you could pay 7.99 A DAY in advance! even if you never went through a toll which was more then the rental price of the car.

Easyrentcars was EXCELLENT in price and follow up instructions of what was needed for the rental and even allowed the use of a coupon discount.

The wait for the shuttle was almost an hour. The desk answered the calls at first, then he told me to call the driver, who of course didn't answer. I was concerned after a half an hour about whether I was being stood up and would have to book another car. The seats, front and back were badly stained. I'm lucky I didn't wear dress clothes or have to impress anyone.