Next time will try another rent a car business

They picked us up 45 minutes late. They took us on a minivan to a trailer office. They told me they don't open until 6am and my flight leaves at 730am, so it wouldn't work for us by returning the vehicle, but the most disappointing issue was the insurance. They tell you that your own insurance is not enough and pretty much force you to get their insurance, which janks up the price. Avoid these scammers is my humble advice.

Great to find the lowest rate, however, I'm in a claim about my last booking, because I ended up not using the reservation that was already paid due to a horrible experience with the rental car place. Let see how it works...

The P/U point was hard to find because there were no signs saying where we would be picked up so we called and it still wasn't too clear. There was a lot of extra paperwork that had to be done once we got to the actual rental counter that was run by the same guy that picked us up including taking pictures of my credit card and keeping them on file. The car needed BRAKES because they were grinding and the wipers needed replacement and wiper fluid. The one good thing was that after checking the car for damage before we took it there were pictures taken and sent to my email so I had a copy if needed. There was also a ridiculous 29.99 CHARGE if you went through a toll plus the actual toll charge or you could pay 7.99 A DAY in advance! even if you never went through a toll which was more then the rental price of the car.

Easyrentcars was EXCELLENT in price and follow up instructions of what was needed for the rental and even allowed the use of a coupon discount.

Worst car rental experience we've EVER had!

The gentleman at the counter spoke to spouse in a foreign language, very uncomfortable! The coverage was not transparent!

I waited 10 minutes for the rental van to pick me up from airport. Had to pay $9.99/day for toll charges even though I was in Ocala for 5 days with no tolls. Rental agency had no maps to get you back to rental location. On arrival at rental location no one was manning the return office. Waited at least 20 minutes for some one to show up.