Satisfied, the process was quick with all the necessary documents.

Very professional and smooth

Overall satisfied, but the car model differed significantly from expectations. The power was insufficient. Hopefully, next time we can get the expected model.

Service was pretty good. However, they required me to pay a deposit of 800 euros this time. Last time, I was able to prepay a deposit of 300 euros. Not sure why it wasn't the same this time.

Completly incompetent staff had no idea about anything. Said i had to pay 853€ although that amount included the CDW fee and would have been only blocked. Restarted the system and called her collegue twice cause she thought there was a mistake. Was overstressed by the three costumers she had to handle. Wrote down the wrong parking slot so i lost another 5 min. searching for the car. At drop off they told me on weekends not the Europcar staff is on duty but some third party company. In the end Keddy (Europcar) charged the airport fee, although the voucher says "Taxes and surcharges included" and at the same airport and also booked through easyrentcars AVIS did not charge anything. The car was ok, but nothing more. Highly not recommend.