Traumatic.

L.Shum

Germany

Reviewed: Tue, Mar 26, 2019

About Hertz: 8.7 /10

I rented a S Max but was give a C Max and was told that C Max is what I have rented despite S Max is on my rental agreement. I can't refuse it because there is no other vehicle available. We needed the space of a bigger car with 7 people and luggage. You can imagine how close it gets to being not possible to fit everyone and thing in it, which means the trip cannot go ahead.

About QEEQ: 7.0 /10

Hertz

Kempten

Germany

Mini Van | Ford S-Max 7 Seats or similar

1 days rental

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Benson Beaufort

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Reviewed: Sun, Jun 18, 2017

About Hertz: 8.0 /10

The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!

About QEEQ: 10.0 /10