The process was quite simple. They only asked if I was sure about purchasing insurance. Seeing that we had a lot of luggage, they suggested upgrading to an SUV for an extra 25 euros per day. We got a Volvo XC90 with a navigation system, which was incredibly helpful. Otherwise, it would’ve been difficult to access Google Maps with local data, and Baidu Maps isn’t very useful here. Make sure to bring your domestic driver’s license and its translation; otherwise, they won't include it in the record. I forgot mine and almost had a serious issue, but fortunately, someone else had theirs.

The vehicle was in great condition and fuel-efficient as it was a diesel. The staff were friendly, but there was no one to accompany me for an on-site vehicle inspection.

The Frankfurt Airport location is easy to find, right inside the airport! The service was attentive. They even brought the child seat directly to the garage. The return process was simple. Very satisfied!

The environment was fine, but I was not satisfied with the vehicle.

Great experience. No extra upselling, and they provided a brand new car with only 12 kilometers on it.