Good

This is a rental company located near Waterloo Station in London, offering great value for money. Compared to renting a car at Heathrow Airport, the prices here are more affordable. To get here from Heathrow Airport, you need to transfer twice on the subway and walk nearly a kilometer.

This rental company is located near the Waterloo Underground Station in London, offering a high cost-performance ratio. Compared to renting a car at Heathrow Airport, the prices here are more affordable. It requires two subway transfers and nearly a kilometer of walking to get here from Heathrow Airport.

Service was mediocre. The booked model was downgraded but no refund has been issued yet.

Long wait time in line

The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.

Easy and smooth transaction. Rate was competitive!