Not good, will not use again

They keep pushing insurance. It's really annoying, they push it a lot when you pick up the car. If you don't buy it, they get rude instantly.

The queue was very long.

Other customers (regular Europcar clients) take 5-10 minutes. Our family rented two cars, and it took a total of 1.5 hours! I have records, feel free to verify! There was no line, just very slow processing! For the child seat, they told us to just go directly. When inspecting the car, there was no one in the office; we waited for over ten minutes. When we returned to the front desk, they said the person had gone for lunch!

Staff at Roissy airport agency very unpleasant and not accomodating. the car was very dirty (seats dirty and dog fur inside) and car body very damaged (10 existing damages). at middle travel, the car had a lack of oil so we have to find europcar in Brive for filling.

The car was brand new and we enjoyed the overall experience from Pick up the whole drive and drop off Benjamin the person who assisted us while pick up was very helpful and joyful person

Very fast and easy