Thrifty are the best.

Average

The staff at the parking lot were quite nice. There was a big guy with glasses who helped us with our luggage and placed it in the trunk. Since the trunk of the GLA was too small, we asked if we could switch cars. After some back and forth, we ended up sticking with the GLA and put another large suitcase in the front passenger seat. His attitude was very friendly and patient despite the hassle. Another staff member, wearing a yellow vest, helped us with the child seat we rented. He patiently demonstrated how to use it and, after realizing the buckle was not secure, put in a lot of effort to re-fasten it securely. We are very grateful to these two staff members! Please convey our thanks to QEEQ!

They asked us to buy additional insurance and a full tank of fuel, but didn't clearly explain when we were signing and paying. We only found out from the credit card bill after returning home. Very frustrating.

Excellent service. Besides having staff at the reception, there were also staff in the parking lot. Our car was parked in a difficult spot, and a lady from the staff helped us drive it out. Other than that, both the pickup and return process were very convenient. Highly recommended!

Everything was smooth, and the procedures were simple and convenient.